Overview
Run second- and third-line FIS Front Arena support: incidents, root-cause analysis, end-of-day batch, deployments and environment health.
What you'll do
- Provide second- and third-line Front Arena support
- Manage incidents and run root-cause analysis
- Run end-of-day tasks and monitor batch
- Configure environments and support deployments and releases
- Troubleshoot issues with Python and SQL
- Take part in the on-call rota
- Work with Front Office, Operations and Technology teams
What you bring
- Hands-on Front Arena production support experience
- Incident and root-cause analysis
- End-of-day and batch processing knowledge
- Python and SQL
- Environment configuration and deployments
- Understanding of the trade lifecycle
- Stakeholder engagement across Operations and Technology
You don't need every item on this list. If most of it fits, send your CV.
Nice to have
- Azure DevOps pipelines
- DR testing
- ITIL
- PACE performance tuning
- Derivatives operations workflows
- Unix/Linux and application-log analysis